Our standard delivery to the UK is free of charge for orders of the value of £20 and over. This includes Northern Ireland, the Isle of Man and the Channel Islands. Orders under £20 in value are now charged at £3 per order. Delivery is usually between 2-3 working days from date of the order for our standard service. All 'standard delivery' orders are sent using the Royal Mail 48 Hour Delivery service (no signature required). Orders over £75 are sent 'Fully Tracked' using this service. You can provide a different shipping address to your billing address during the 'Checkout' process or by changing it in 'My Account'.
Urgent Orders can be delivered 'NEXT DAY' for an additional charge of £5.00 or £7 for a Saturday delivery. Orders have to be placed before 4:00pm Monday to Friday. Saturday deliveries will be made on 'Next Day' orders placed after 4:00pm Thursdays until 4:00pm on Fridays. 'Next Day' Orders placed on a Friday after 4:00pm will be delivered on the following Tuesday. 'Next Day' delivery orders placed on Saturdays or Sundays will be dispatched on a Monday for delivery on Tuesday. Please ring us or choose the 'Next Day' service at checkout for this service (restrictions apply to certain products). Next Day orders are sent using the 'Royal Mail Guaranteed' service and usually arrives before 1pm. A signature will be required for this service. We are closed on Bank Holidays, so all 'Next Day' orders will be shipped on the first working day after a bank hioliday for delivery the following day.
We ship worldwide for a set price of £6.95 for any size of order. We use the International Tracked or Tracked and Signed Service from Royal Mail. Worldwide orders can take from 3 - 15 working days to be delivered, depending on the country and location that the order is being dispatched to.
Addresses that are incorrectly entered, resulting in lost or undelivered packages will result in additional costs. Please ensure the address is accurate before confirming your order. We accept no liability for innacurate delivery addresses. In the case of a parcel being returned due to an incorrect delivery address being provided or the customer not collecting from their postal office / depot, a re-delivery cost will be charged. The costs for this are as follows; £3 for UK delivery, £6.95 for outside the UK .
Orders are dispatched following the successful processing of your payment. This process which ensures your safety and ours against Credit Card fraud, can take up to 24hrs after you have placed your order, but we will send you an email immediately notifying you that your order has been shipped.
Unfortunately we cannot provide a specific delivery time. We would also like to add that any orders placed on Friday or over the weekend will not be shipped until the following week. Delivery is normally within 2-4 working days (usually much quicker), but allow upto 7 days before contacting us (21 Days for Worldwide Shipping). Please make allowances for orders made over the weekend, bank holidays and holiday periods. If there is a delay in processing your order we will inform you by email.
If no one is in at your given shipping address, Royal Mail will leave a note with full details on how to arrange re-delivery, collection from your local Post Office or collection from your local Sorting Office.
Orders placed on Saturdays / Sundays or Bank holidays will be dispatched on the following working day (subject to stock availability). During the Christmas and New Year period it might take longer to dispatch your order so please contact us if it is urgent.